Emergency Services: 24 hours 365 days 1300 381 381
Safety is Our Foundation
At RCC National, safety isn’t just a requirement—it’s a core value that underpins everything we do.
From emergency make safe attendance to complex major loss projects, we are committed to protecting our people, our trade partners, our customers, and the communities we serve. Through rigorous systems, ongoing training, and a culture of accountability, we ensure every site we attend meets the highest standards of workplace health and safety.
Our Safety Management Framework
ISO 45001:2018 Certification
RCC National holds ISO 45001:2018 certification for Occupational Health and Safety Management Systems—the international standard for creating safe, healthy workplaces. This certification demonstrates our commitment to:
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Systematic hazard identification and risk assessment
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Proactive prevention of work-related injury and illness
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Continuous improvement of safety performance
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Legal compliance and exceeding regulatory requirements
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Worker consultation and participation in safety decisions
Our ISO 45001 framework is integrated with our ISO 9001:2015 (Quality Management) and ISO 14001:2018 (Environmental Management) systems, creating a comprehensive Integrated Management System (IMS) that governs all aspects of our operations.
Industry Accreditations & Memberships
CM3 Accreditation
RCC National is CM3 accredited, validating our capability, capacity, and compliance for major building and construction projects. CM3 (Contractor Management and Maintenance) accreditation requires:
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Demonstrated financial stability and insurance coverage
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Comprehensive safety management systems and performance records
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Quality assurance processes and project delivery capability
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Environmental management and sustainability practices
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Regular audits and ongoing compliance verification
This accreditation provides insurers, loss adjusters, and project partners with confidence in our ability to deliver complex, high-value projects safely and professionally.
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Housing Industry Association (HIA)
As a member of the Housing Industry Association (HIA), Australia's peak residential building industry body, RCC National maintains alignment with:
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Residential building codes and standards
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Industry best practices for domestic construction and repair
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Professional development and training standards
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Consumer protection and ethical business conduct
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Technical guidance and regulatory updates
HIA membership reinforces our commitment to quality, safety, and professionalism in all residential insurance repair work.
WorkSafe Compliance & Regulatory Adherence
RCC National operates in full compliance with workplace health and safety legislation across all states and territories, including:
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Work Health and Safety Act 2011 (Commonwealth)
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WorkSafe NSW, WorkSafe Victoria, WorkSafe Queensland, SafeWork SA, WorkSafe WA regulations
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SafeWork Australia codes of practice and guidance materials
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National Construction Code (NCC) safety requirements
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Australian Standards for construction safety, PPE, and hazardous materials
Our safety compliance extends to:
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Asbestos management – Licensed asbestos assessors, safe removal protocols, compliance with asbestos regulations
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Electrical safety – Licensed electricians, testing and tagging, compliance with AS/NZS 3000
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Height safety – Fall prevention systems, scaffolding compliance, working at heights training
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Manual handling – Ergonomic risk assessments, lifting equipment, injury prevention
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Hazardous substances – Chemical safety data sheets, storage and handling protocols, PPE requirements
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Traffic management – Site access controls, public safety barriers, vehicle movement plans
Our Safety Commitment to You
Whether you’re an insurer trusting us with your policyholders’ properties, a customer welcoming our team into your home, or a trade partner working alongside us, you can be confident that safety is never compromised at RCC National.
Our Safety Commitment to You
Sending every team member home safe, every day
Protecting customers and the public from harm
Maintaining the highest standards of compliance and professionalism
Continuously improving our safety systems and performance
Being transparent and accountable in all safety matters
